Support Center

We’re here to help you build beautiful family trees

Need help?

Whether you have a question about creating your family tree, exporting your data, or anything else — just reach out.

We usually reply within 24–48 hours

Is my family data private?

Yes. Your trees are stored privately on your device and only uploaded if you choose to share them.

I’m having trouble adding relatives. What should I do?

Try clearing the app cache or reinstalling. If the issue continues, send us a screenshot via the form above.